Site Map

Get help from Char-Broil

Where is my Model Number?

I have a Gas Grill

Locate your Rating Label. It looks like this.

This label could be located in one of these 6 locations.

Enter your model number

Gas

I have a Charcoal Grill

Locate your Model Number
The model number of most Char-Broil charcoal grills can be found on a small white label on one of the legs of the grill. Oklahoma Joe's charcoal grills may have a serial number on a plate attached to the lid of the grill.

Charcoal Model Location Bottom Side

Char-Broil charcoal Model Number Location (back of bottom shelf)

Charcoal Model Location Leg

Char-Broil charcoal Model Number Location (back leg)

OK Joe Serial Location

Oklahoma Joe's charcoal Model Number Location (lid)

Enter your model number

Charcoal

I have an Electric Grill

Locate your Model Number
Your electric product might have a rating label with your model number listed. Please check the possible locations below for your rating label to find your model number.

Electric Bistro Model Location

Patio Bistro (base)

Big Easy 2 in 1

Big Easy 2 in 1

Vertical Electric Smoker Location

Vertical Electric Smoker

Electric Portable Model Location

Electric Portable

Enter your model number

Electric

Can't find what you're looking for?

Chat

Need immediate help?
Chat with a real human.

Monday - Sunday
9:00 AM - 9:00 PM EST

Call

Monday - Friday
9:00 AM – 7:00 PM EST

Saturday
9:00 AM – 3:00 PM EST

Email

Send us an e-mail using our contact form. We'll get back to you within 4 business days.