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Customer Support Line

Monday – Tuesday

8:00 AM – 9:00 PM Eastern

Wednesday – Friday

8:00 AM – 6:00 PM Eastern

Saturday

10:00 AM – 9:00 PM Eastern

Have a question about a product? Call the grill service center directly at 1-800-241-7548.

Live Chat

Chat with a real human, right now.

Monday – Sunday

9:00 AM – 9:00 PM Eastern

Our Mailing Address

Char-Broil Warranty

P.O. Box 1240

Columbus, GA 31902-1240